Last Updated: 2020/04/15
Company: IT Company Industry: IT Industry
Perform installation of all IT related frontline equipment such as PCs, Printers, Telephones, as well as related software such as operating system (Microsoft or Linux), applications.
Physically transport self and necessary materials or equipment to on-site and offsite locations.
Provide technical assistance and support, collaborating with other technicians (network engineer and system engineer).
Coordinate and work closely with other IT team members to support project delivery and issues resolution.
Responsible for providing preventive maintenance service on all IT equipment such as routers, switches, servers, etc.
Provide first line front end support service to Internal IT as well as onsite/secondment service to customer (if needed).
Ensure all jobs are completed on time and to customer specification and satisfaction; 7x24 On-duty support (if needed).
Bachelor degree in Computer Science, Engineering or related fields.
General understanding of IP addressing, VLAN, wireless networking, Microsoft Active Directory & DHCP.
Hardworking, self-motivated and willing to work under pressure.
Good command of both written and spoken English, Cantonese and Mandarin.