Last Updated: 2021/10/28
Company: Watches Company Industry: Retail Industry
Responsibilities
Constantly coach sales team on extraordinary service, selling skills and attitude in order to deliver exceptional shopping experience to client
Achieving target sales, building and maintaining boutique client book, following up leads and keeping existing clients active
Develop sales team's knoweldge of watchmaking craft, vocabulary and own products
Ensure sales team's familiarity with key competitor brands and product lines
Apply correctly all store operation procedures such as opening/closing, security, sales, display and stock
Resolve client concerns/disputes/complaints to maintain customer satisfaction and confidence
Recruit, train, motivate and retain new team members for career advancement within the brand
Requirements
3 to 5 years of luxury retail sales and management experiences, preferably in high end watches
Good leadership, people management, interpersonal and communication skills
Entrepreneurial spirit and proactive
Client-oriented and attention to details
Strong communication skills
Passionate in luxury watches industry
Previous experience in luxury goods, high-end hospitality, yachts, or aviation
Proficient in Microsoft Office
Fluency in Cantonese, Mandarin and English with other languages an advantage