Last Updated: 2021/10/28

Company: Watches Company Industry: Retail Industry

Responsibilities

• Constantly coach sales team on extraordinary service, selling skills and attitude in order to deliver exceptional shopping experience to client

• Achieving target sales, building and maintaining boutique client book, following up leads and keeping existing clients active

• Develop sales team's knoweldge of watchmaking craft, vocabulary and own products

• Ensure sales team's familiarity with key competitor brands and product lines

• Apply correctly all store operation procedures such as opening/closing, security, sales, display and stock

• Resolve client concerns/disputes/complaints to maintain customer satisfaction and confidence

• Recruit, train, motivate and retain new team members for career advancement within the brand
  

Requirements

• 3 to 5 years of luxury retail sales and management experiences, preferably in high end watches

• Good leadership, people management, interpersonal and communication skills

• Entrepreneurial spirit and proactive

• Client-oriented and attention to details

• Strong communication skills

• Passionate in luxury watches industry

• Previous experience in luxury goods, high-end hospitality, yachts, or aviation

• Proficient in Microsoft Office

• Fluency in Cantonese, Mandarin and English with other languages an advantage