Customer Service SpecialistRef:217690

Last Updated: 2024/06/24

Company: Luxury Hotel Industry: Hotel Industry

Job Responsibilities:

  • Responsible for day-to-day operations of customer service counter.

  • Assist guests with any inquiries in professional manners at all times.

  • Effectively communicate the benefits and features of the membership program.

  • Complete membership program transactions including enrollments and reward redemption with speed and accuracy.

Job Requirements:

  • High School graduate or above.

  • Minimum of 1 year experience in customer service-related role.

  • Professional Grooming and presentable.

  • Fluent in Mandarin or Cantonese; Basic in English.

  • Good computer skills.