Last Updated: 2024/09/27

Company: Luxury Hotel Industry: Hotel Industry

Job Responsibilities:

• Welcoming and serving guests according to the given instructions and established service standards.

• Provide F&B service to premium guests, handling guests’ needs and inquires.

• Communicate with guests, colleagues, other departments to ensure guest needs are met.

• Liaise with kitchen and teams to maintain a smooth flow of guest service.

• Maintains high standards of hygiene, cleanliness, tidiness and adhere to work place safety practice.

Job Requirements:

• High school diploma or equivalent professional training.

• With customer service experience, working in reputable restaurants or hotels is advantage.

• Basic F&B product and service knowledge.

• Excellent customer service skills.

• Fluent in Cantonese or Mandarin.