Boutique ManagerRef:217490

Last Updated: 2021/10/28

Company: Watches Company Industry: Retail Industry


  • Constantly coach sales team on extraordinary service, selling skills and attitude in order to deliver exceptional shopping experience to client

  • Achieving target sales, building and maintaining boutique client book, following up leads and keeping existing clients active

  • Develop sales team's knoweldge of watchmaking craft, vocabulary and own products

  • Ensure sales team's familiarity with key competitor brands and product lines

  • Apply correctly all store operation procedures such as opening/closing, security, sales, display and stock

  • Resolve client concerns/disputes/complaints to maintain customer satisfaction and confidence

  • Recruit, train, motivate and retain new team members for career advancement within the brand


  • 3 to 5 years of luxury retail sales and management experiences, preferably in high end watches

  • Good leadership, people management, interpersonal and communication skills

  • Entrepreneurial spirit and proactive

  • Client-oriented and attention to details

  • Strong communication skills

  • Passionate in luxury watches industry

  • Previous experience in luxury goods, high-end hospitality, yachts, or aviation

  • Proficient in Microsoft Office

  • Fluency in Cantonese, Mandarin and English with other languages an advantage