Last Updated: 2022/12/15

Company: Luxury Hotel Industry: Hotel Industry

Job Description:

• Process the check-in and check-out processes in a timely and professional manner.

• Answer guest inquiries, resolve guest complaints and anticipate guest needs, respond promptly and decently to the guests and build rapport with the guests.

• Handle and process cash transaction.

Job Requirements:

• Have a well-groomed, outstanding appearance and good attitude.

• 1 year of experience in 5-star Hotel related to Front Office/Front Desk operations.

• Fluent in Mandarin and English, and knowledgeable in Cantonese.

• Good communication and interpersonal skills.