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Company: Luxury Hotel Industry: Hotel Industry
Job Responsibilities:
Supervise and train housekeeping staff, ensuring adherence to company policies and procedures.
Schedule and assign daily cleaning tasks for guest rooms and common areas.
Conduct performance evaluations and provide constructive feedback to team members.
Inspect guest rooms prior to guest check-in to ensure they meet cleanliness and quality standards.
Address any deficiencies in room cleaning, maintenance, or guest amenities promptly.
Monitor housekeeping operations to guarantee that rooms are cleaned and maintained to the highest standard.
Handle guest complaints regarding room cleanliness and resolve issues efficiently.
Oversee inventory of cleaning supplies and room amenities, ensuring adequate stock levels.
Order supplies as needed while maintaining a budget for housekeeping operations.
Ensure compliance with health and safety regulations and company policies.
Train staff on proper cleaning techniques, including the safe use of chemicals and equipment.
Maintain records of room cleaning schedules, staff attendance, and maintenance requests.
Assist in the development of housekeeping policies and procedures related to room cleaning.
Job Requirements:
High school diploma or equivalent professional training.
Additional education in hospitality management is a plus.
With working experience in housekeeping or hospitality industry.
Strong leadership and interpersonal skills.
Excellent attention to detail and organizational abilities.