BartenderRef:217725

Last Updated: 2024/10/25

Company: Luxury Hotel Industry: Hotel Industry


Job Responsibilities:

  • Warmly engages with all guest to maximize guest satisfaction.

  • Greet all the bars’ VIP upon arrival and share the on-day VIP’s booking from outlets on the daily briefing.

  • Maintains a good knowledge of all hotel facilities and is able to answer guest questions in a quick, polite and helpful manner.

  • Handles guest complaints or problems promptly, ensuring that any resolved/unresolved incidents are reported to the Supervisor and Bar Manager in a timely manner.

  • Ensure impeccable grooming at all times.

  • Ensure smooth operations by having all equipment including menus ready, cleaned and sanitized.

  • Ensure that bar is well equipped with all food and beverage items listed on the menu.

  • Keep bar and service area clean at all times (bar area, service stations, chillers, snack station, guest tables, sofas, couches, bar chairs, etc.).

  • Adhere to all HACCP and hygiene standards.

  • Ensure highest hygiene standards at all times through labeling of food and beverage items, waste segregation, cleaning and sanitation of all bar equipment including blender and coffee machines.

  • Provides regular feedback to supervisor on how to improve recipes and decorations of beverage items.

  • To encourage proactive, efficient and effective inter-departmental communication in order to promote a climate of teamwork and enthusiasm.


Job Requirements:

  • High school diploma or equivalent training.

  • Possess working experience as a bartender in 5-star luxury hotels or restaurants.

  • Familiar with bartending techniques, and have extensive knowledge of sake, spirits, wines, champagne, and cocktails.

  • Possess recognized certification on alcoholic beverage will be an advantage.

  • Presentable, with decent customer service mindset.

  • Proficiency in Chinese or English.



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