Last Updated: 2022/09/02
Company: Retail Industry: Retail Industry
RESPONSIBILITIES:
Lead and manage the Operations Team to drive sales and work on sales initiatives to maximize sales potentials to ultimately achieve sales targets while optimizing costs and ROI
Manage the sale performance for all our stores in Macau International Airport, well monitor and provide necessary suggestions in time to the Management ensuring all P&L objectives are met
Be responsible for defining and executing the business plan in line with the company's vision and objectives
Identify key prospects and opportunities to increase the growth of business and brand image
Lead and drive commercial performance and develop the Operations team to achieve business objectives
Design attractive commission scheme to motivate the retail team and drive the sales for profit maximization; and monitor the commission pay-out.
Oversee multiple-stores process including services, budget, targets, visual merchandising, store operations
Work closely with external vendors (Brand, Airport Authority etc.), HQ and internal teams (ie. Merchandising, Marketing, IT, HR, Finance, Logistics) to ensure that all policies and procedures are aligned with company guidelines
Coach, develop and share best practice with retail and frontline retail team
Perform any ad hoc duties as assigned
REQUIREMENTS:
15 years of related work experience in retail operations, preferably in a FMCG or retail environment (experience in Travel Retail is a plus).
Degree in Business or Management
Self-starter with strong business acumen and result-oriented
Outgoing, dependable, pro-active with good communications and interpersonal skills
Organized with good project and time management skills
Able to lead and coach with an entrepreneur mindset and creativity
Good judgment and mature business skill with the ability to build trust with all levels