Last Updated: 2022/09/13
Company: Food and Beverage Industry: Hotel Industry
Job Duties:
Answer telephone calls concerning the outlet information and taking reservation.
Provide F&B services to guests in a warm, caring and professional manner.
Maintain service quality and provide engaging and proactive services to guests.
Maintain complete knowledge of the F&B menu items offered at the outlet and awareness of popular items off menu.
Mix cocktails and prepare beverages in the bar (subject to the outlet that the TM is assigned to).
Will to work in shift.
Requirements:
At least 1-year premium customer service experience.
Passionate about customer services and interacting with people.
Excellent (model type) physique with decent and professional appearance.
Fluent in English, knowledge of Mandarin is an advantage.