Shop ManagerRef:217525

Last Updated: 2022/05/30

Company: Brand Group Industry: Retail Industry


Responsibilities:

·         Achieve sales target in both quantity and sales revenue

·         Study and analyze routine reports and keep track of business trends

·         Propose and implement sales development actions plans for each product category based on various clienteles

·         Responsible for promoting Flagship awareness and enhancing customer loyalty through execution of planned marketing programs

·         Build strong productive work teams with strong morale

·         Identify staff's training needs; propose, coordinate and/or conduct training based on category specialization

·         Expenses control to achieve profitability goal of the Store

·         Implement proper visual merchandising ensuring its adherence to company guidelines, both in-the-window and in-store displays

·         Conduct monthly business review meetings with direct reports and communicate company information to staff concerned

·         Maintain inventory and product quality and assortment. Ensure loss prevention policies are upheld.

 

Requirements:

·         Minimum 10 years of experience in luxury segment and customer service, with 3 years of experience in a managerial position

·         Good sales and communication skills and complaint handling skills

·         Very good command of English, Cantonese and Mandarin, both oral and written

·         Client relationship management skill

·         Proficient in Microsoft Office – Word and Excel in particular


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