Last Updated: 2024/03/05

Company: Luxury Hotel Industry: Hotel Industry

Job Responsibilities:

• Welcoming and serving guests according to the given instructions and established service standards.

• Provide F&B service to premium guests, handling guests’ needs and inquires.

• Communicate with guests, colleagues, other departments to ensure guest needs are met.

• Liaise with kitchen and teams to maintain a smooth flow of guest service.

Job Requirements:

• High school graduate or diploma holder.

• With customer service experience, working in reputable restaurants or hotels is advantage.

• Excellent F&B product and service knowledge and good customer service skills.

• Fluent in English, able to communicate in Chinese is an added advantage.