Last Updated: 2026/04/08

Company: Food & Beverage Industry: Hotel

• P&L Management: Drive the business unit to achieve annual EBITDA and financial targets through strategic planning.

• Operational Excellence: Oversee daily operations of independent profit centers, ensuring Michelin-level service standards.

• Strategic Marketing: Coordinate and implement marketing initiatives to grow revenue and enhance brand presence.

• Compliance & Safety: Ensure full adherence to HACCP, occupational health, and safety legislation within all outlets.

• Competitor Analysis: Conduct regular market surveys to stay ahead of industry trends and provide actionable feedback.

• Customer Experience: Disseminate guest feedback to teams to continuously enhance service quality and innovation.

• Facility Maintenance: Manage a continuous maintenance plan to ensure all equipment and facilities are in top condition.

• Leadership & Culture: Lead succession planning and foster a team culture aligned with the company’s vision and values.

• Michelin Background: Minimum 5 years of management experience in a high-volume, Michelin-starred restaurant.

• Financial Acumen: Proven ability in financial decision-making and managing complex P&L budgets.

• Education: Certificate in Hospitality Business Management; a Bachelor’s degree is highly preferred.

• Leadership Skills: Strong judgment, decisiveness, and the ability to lead customer-focused initiatives.

• Interpersonal Skills: Approaches challenges with a resilient, organized, and innovative mindset.

• Communication: Excellent communication skills to effectively lead teams and interact with high-end clientele.

• Operational Flexibility: Willingness to work flexible shifts, including overnights, weekends, and statutory holidays.

• Physical Resilience: Ability to stand for extended periods and work overtime as required in a fast-paced environment.